TERMS AND CONDITIONS
SUNSET THE JOURNEY
For our valued customers,
This document establishes the conditions that govern the use of the website www.sunsethejourney.com and the purchase of products on it, to which users must adhere. By browsing this website or making a purchase through it, the user fully accepts the established conditions and the personal data protection policy, so we recommend reading it before use.
The website www.sunsethejourney.com is managed and supervised by SUNSET THE JOURNEY, a legally established company identified with NIT.1.098.774.151-2 located in the city of Bucaramanga, Santander (Colombia), with phone number +57 (300) 385 1212 and email sunsethejourney@gmail.com.
The mentioned conditions may be modified by SUNSET THE JOURNEY without prior notice, so we suggest reading them at the time of making a purchase or browsing. By accessing, browsing, or using www.sunsethejourney.com, the user acknowledges that they have read, understood, and will comply with all the conditions and terms established here. Likewise, they undertake to make correct and lawful use of the website and not to omit, evade, or manipulate the copyright of Sunset the journey.
SECTION 1 - PERSONAL DATA
The information provided by our users and/or customers will be treated in accordance with our Personal Data Protection Policy, which is published on this website. By using our website, you accept the processing, storage, transmission, and/or transfer of your personal data and declare that all the information provided is true, truthful, and verifiable.
SECTION 2 - LIABILITY FOR DAMAGES
SUNSET THE JOURNEY shall not be liable for damages that may arise from the use of information provided through the service. Therefore, it is not responsible for damages of any kind arising from the lack of accuracy, truthfulness, and/or updating of the contents. Likewise, it is not responsible for the presence of viruses or other elements that may cause alterations to users' data, computer systems, or electronic documents.
SECTION 3 - INTELLECTUAL PROPERTY
The content published and/or provided by www.sunsethejourney in its entirety (photographs, texts, illustrations, graphics, software, and graphic design) is exclusively for the use of SUNSET THE JOURNEY and is owned by the brand or its respective authors. Therefore, its total or partial reproduction without authorization from the brand is prohibited.
SECTION 4 - PRICES
All prices of the products published on the website include VAT and other applicable taxes. However, values for customs duties and taxes generated by authorities in other countries for purchases made outside of Colombia are excluded. The prices of products in Colombia do not include shipping costs to the user's or customer's address. The prices of our products are subject to change without prior notice.
SECTION 5 - ORDER FORMALIZATION
To formalize a purchase made on the website, SUNSET THE JOURNEY will send a confirmation email to the customer in all cases (after the purchase is accepted and confirmed by the financial entity) with the details of the purchase made. If the email is not received in the main inbox, please check the corresponding Junk or Spam folder or contact us via sunsethejourney@gmail.com to request information about the confirmation of your order.
SECTION 6 - ORDER CANCELLATION
Once the payment for the product is made, the cancellation of the purchase is not accepted. For any changes to the order, whether for products in stock or pre-orders, you must contact the brand via sunsethejourney@gmail.com within twenty-four (24) hours after the purchase is formalized.